Frequently Asked Questions

Do I need to sign up to buy?

Absolutely not! Making an account makes it easier to track your orders and purchases but if you don’t have the time to make an account, it’s all ghood 😉

I have forgotten my password, now what?

When logging in, the site will prompt you to enter an email address to recover or reset your password. If you’re still having trouble email us directly at info@ghoodgirl.com.

I have forgotten my username, now what?

When logging in, the site will prompt you to enter an email address to recover your username. If you’re still having trouble email us directly at info@ghoodgirl.com.

What methods of payment are accepted?

We accept payment via PayPal. You can use your PayPal account or debit/credit card at checkout.

How much is shipping?

There is no flat rate shipping. Shipping rates vary based on your location and how fast your want your order to be delivered. At checkout, you’ll be prompted to enter you address where various shipping rates will be available for you to choose from.

How long will it take for my items to arrive?

Delivery is typically between 7-10 business days. We create and print all items on demand, so once you’ve placed your order, our facilities receive it and start the process of making the product. Depending on demand of your items, the quantity ordered and season, it could take longer than the standard 7-10 business days. You will be notified via email once your order is fulfilled and shipped out for delivery. Please don’t hesitate to contact us at support@ghoodgirl.com for assistance with the shipping and delivery time of your order.

How do I get a refund?

Ghood Girl has a no refund/return policy. Only incorrect orders or damaged/ defective orders will be considered for an exchange.

How do I return / exchange items?

Ghood Girl has a no refund/return policy. Only incorrect orders or damaged/ defective orders will be considered for an exchange.

What if I change my mind?

If you change your mind about your purchase, please immediately attempt to cancel your order. If your order is already in the process of being fulfilled please contact Ghood Girl directly at info@ghoodgirl.com. Once orders are shipped out for delivery we cannot issue a refund/return.

How do I know what size I am?

Please refer to our size guide here.

What payment security do you have?

All payments are processed through Paypal. Learn more about secure payments here.